With a good deal of apprehension, we decided to build our home on the Massachusetts coast. You always hear such horror stories. Working with Dana turned out to be the opposite of a horror story: painless, productive, and easy.
The first indication of what was to come was Dana’s communication style. Whenever we reached out to him, we got immediate responses. When we made a request, he immediately followed through. When scary sounding issues came to light, Dana was there immediately, solving the problem.
We have been in the house a month now. A few weeks after we moved in, an issue came up with the well. I texted Dana at 8:00 at night and he immediately texted back troubleshooting. When that didn’t work, he told me, “I’ll be there first thing tomorrow morning.” He arrived at 8:00 and had the issue resolved that morning. What more could you expect?
Note the repeated use of the word “immediately.” Usually we heard from him within the hour or a couple of hours. At most, he got back to to us the next day.
Dana worked with us to design our home. He was equal parts giving us what we asked for and providing suggestions based on his experience. He produced a good quality home and kept to the timeline he had outlined. We are very pleased with our home and had a great experience with Dana.
Simply put, he is a find.
Susan & Michael Dooley
The decision to build a new home during a pandemic with the unknowns of supply shortages is not for the faint of heart. Enter Dana Nilson. Had I not gone with Dana I would have not built, be it modular or stick built. Period.
Dana is a man of great integrity and detail. Having built, renovated and flipped homes in the past communication is key and often subpar. Dana’s continual but never overly long winded communication is second to none. This alone stood out to me as did his knowledge, ability to troubleshoot and juggle the construction schedule, keeping it tight and moving.
The decision to build a modular/systems built home has proved to be what I had anticipated it to be—a more efficient, less time consuming, less costly but not less valuable home that parallels stick built homes.
As a real estate agent, I can attest the stigma of modulars being a bargain basement choice for those looking for one is in the distant past. Westchester homes are built with quality products and under the cover of winter weather thus avoiding damage and delays. Once delivered the utilities are tied in with ease and the interior buttoned up with your own custom choices or those that are offered.
I am beyond satisfied with my end result, continue to get compliments on my home almost daily and in turn continue to refer to Dana.
Dana has a particular eye for the details and made some great suggestions to enhance the final appearance. It was a pleasure to work with him throughout the building process.
As a second home and being a considerable distance away we had to put a lot of faith and trust in Dana. He became almost part of the family. We never lost any sleep knowing Dana was on site managing the construction. We were always updated on the progress through emails, phone calls, text messages and pictures. We felt like we were on the job site every day. And he responded to our questions almost instantaneously any time of day or night and even on weekends.
Lastly, the transparency of the financial aspects of the project simplified a very complicated process. The presentation and detail of each budget line, allowed us to be secure and knowledgeable about every aspect of the project, and your support made us comfortable about how our money was being invested.
Sue & I again want to thank you for such a wonderful job with our vacation home. From start to finish, we couldn’t be happier. Feel free to stop by anytime and if you would like to show off your fine workmanship, please let us know and we’ll do a tour. Again, a big thank you to you and all of your sub-contractors on your team who helped make this happen.
Sue and Dave Herdman
Dana helped us design our home, plan the grading as the site has a large hill, work with us on the budget, handle the permitting and inspections, coordinate with Westchester Modular Homes, and act as Project Manager. He has a great sense of what works, especially for a home near the ocean, and a practical approach to solving the challenges that inevitably arise with new home construction on an unimproved lot. Dana also designed and constructed a porch and a two room addition on-site after the modular “boxes” were delivered and set.
I strongly recommend visiting actual modular houses to understand the true inside dimensions of each “box”. It’s hard to get a sense of the space from drawings alone. One other item to think about is including insulation between the first and second floors from noise reduction in addition to the insulation “envelope” around the house. Spend time getting the design and drawings right. Dana provided 3D images/renderings to help visualize the finished product.
While we have all heard horror stories about contractors, our experience with Dana has been excellent. He does what he promises within the time frame he promises. He communicates often and well. During much of this project, I have been out of the country and Dana arranged Project Reviews and drawing reviews using conferencing software over the Internet. He also installed a webcam so I could follow the construction progress remotely.
Michele Heard and Gene Dillon
Being an engineer by trade, I expended a great deal of effort over eight months evaluating both modular home manufacturers and their associated builder/dealers; looking at a half or dozen different candidates active in my area. It became apparent early in the evaluation process that manufacturers and builder/dealers had to be evaluated as an integrated team, since the finished product requires a great deal of coordination between the team members. Evaluation criteria for selection of the team focused upon the following elements that were important to me:
Modular Home Material Quality – Lumber grades and dimensions, window and door quality, manufacturing processes.
Affordability – Turnkey project costs had to be guaranteed within my fixed budget.
Design Support Services – We wanted to custom design every detail of our home and required extensive design services from both the builder and the manufacturer.
Site Services – Our site contained a cottage built in 1949 that needed to be removed and the entire site required reconfiguration for the foundation, water and septic system.
Past Performance – Customer references, previous project site visits, better business bureau and other sources indicative of manufacturer and builder performance were evaluated. Several candidates were quickly eliminated during this evaluation.
Epoch and SDC Modular ranked very high in all five criteria individually and as a team. The existence of a professional intimacy between Epoch and SDC Modular became very evident to me during the interviews of both parties as well as review of previously finished projects. Both SDC Modular and Epoch are committed to customer satisfaction and are capable to work together as a team to achieve the highest levels of customer satisfaction.
Customer | Wareham
What a pleasure it was to work with him. We start at the design phase. Lots of ideas & collaboration – he would often come back with options based on our direction.
He recommended Winchester Homes for the hosue build itself. We visited the factory and agreed they were a quality builder. And the speed and efficiency he operated with his subs was spot on:
March 15 – remove old house.
In 3 weeks he had the foundation poured and ready for the house (FYI – most rainy spring on record for this area).
The house arrived on April 17th, installed in 1 day on the 19th. We took permitted occupancy 8 weeks later. And yes everything was done exterior, decks, floors, painting, etc.
We found working with Dana a great experience and highly recommend him – please feel free to contact us directly if needed!
Arthur and Cindy Sweeter
Customer | Westport
Dana’s skills were immediately apparent. After just one meeting and a few emails, he presented us with a custom floor plan that hit the mark. Dana really listened to us and understood our vision, making many helpful suggestions. His mastery of computer-aided drafting software is impressive and he was patient and communicative as we went back and forth with several revisions until it was perfect.
SDC’s greatest strength besides Dana himself is his choice of expert subcontractors. Westchester Modular Homes Inc. manufactured the high quality modules and their delivery team set the house in just one (very exciting!) day. Jim Arne’s crew handled the difficult boulder-laden site work, while Brian’s carpentry and finish work made the inside functional and beautiful. An army of other skilled craftsmen worked on our home and every one of them was professional and courteous to me, my wife, and our three year-old daughter. Dana coordinated them all and managed every aspect of the project. He was timely, organized, and flexible – keeping us involved and informed with frequent updates.
The project was completed on schedule and within our budget. The resulting home is just like we envisioned it! Efficient in its use of both space and energy, it is a pleasure to live in. Our family will enjoy this special place for generations.
If you are looking to build a new home, I highly recommend you consider SDC Modular for your project. We are very pleased with our home and our decision to go with Dana Nilson. I am more than happy to answer any additional questions you may have about our amazing home-building experience!
Customer | Marion
Thanks again and please feel free to give my name and number as a reference. I also invite you show the project anytime to prospective clients. You should be proud to have them see the great addition that you and your team made to our home and family.
George T Fearons
Customer | Mattapoisett
Fourth, when problems do arise, Dana’s problem-solving skills are excellent and solutions are realistic and resolved with no delays. Every site must have its challenges. It feels now like what we had built was always a part of our house and lifestyle. The neighbors are happy, and our family is very happy. I admire Dana Nilson and the type of business he has developed to improve housing that is both affordable and accessible. I would recommend SDC without hesitation.
Customer | Dartmouth
If you need and additional information or have additional questions please do not hesitate to contact me in the future.
Customer | SE Massachusetts
Customer | Marion
All of the credit goes to Dana Nilson, owner of SDC Modular, who worked with me to design my home to my specifications. He supervised every step and detail of the process and was always available to discuss any concerns I had. Any issues that came up were resolved immediately. All estimated deadlines were met from demolition of my existing home, excavation & foundation, to delivery of the house and receipt of my occupancy permit.
It is with great pleasure that I recommend Dana Nilson and SDC Modular to anyone wishing to build a custom modular home. The experience was exciting and stress free. I love my new home.
Customer | Wareham